Core

1X NEO

Name: 1X NEO
Brand: 1X Technologies
Price: 20000 USD
Availability: PreOrder

The only home humanoid with open pre-orders in the US; teleoperation by 1X staff is part of the product.

EUNot availableOn request

USPre-order$20,000

CNNot availableOn request

1X NEO standing in a living room while a resident sews · Photo: 1X Technologies · Press image · Source

NEO is a soft-bodied household humanoid. Pre-orders opened 2025-10-28 at US$20,000 (Early Access purchase) or US$499 per month, with a refundable US$200 deposit and US deliveries promised for 2026, other markets 2027. The Hayward factory started full-scale production on 2026-04-30 and 1X says the first-year run of more than 10,000 units sold out in five days, but as of mid-October 2026 no independently verified delivery to an ordinary customer had been reported. Hard tasks rely on remote human operators ('Expert Mode').

Our verdict

The most consumer-ready humanoid on paper, priced and orderable, but delivery is unproven and much of what it does is human-assisted; wait for verified deliveries before treating it as bought-and-working.

Maker: 1X Technologies
HQ: Palo Alto, California (relocated from Moss, Norway in July 2025; factory in Hayward, California), USA
Locomotion: Two legs
Use: Household
Confidence: High
Last reviewed: Oct 31, 2026

Inclusion criteria met

Purchasable in EU/US with a public priceMet for the US: public price (US$20,000 or US$499/month) and open pre-order on 1x.tech/order. Not met for the EU: no EU price or order; the company says international deliveries follow in 2027.
Deployed at a named customerNot demonstrated. Early-access units were reportedly built and tested internally (Hayward, 2026-04-30), and an EQT portfolio deal for up to 10,000 units 2026-2030 is non-binding. No named household or business customer has been verified as receiving a unit.
Serious developer with real, uncut videoMet. Well-funded developer with own factory and extensive real videos, though many demonstrate teleoperated operation.

Compare with others

Gallery

1X NEO standing in a living room while a resident sews · 1X Technologies · Press image

1X NEO home humanoid in a studio portrait, standing beside a person · 1X Technologies · Press image

1X NEO next to an older man, studio portrait · 1X Technologies · Press image

1X NEO in three colour variants against a plain background · 1X Technologies · Press image

Video

**NEO Factory | Hayward, California**
1X

**NEO is Starting to Learn on Its Own**
1X

Availability

EuropeNot available

On request

No EU price or order option; 1X's order page names only the US ("US Deliveries start 2026"); other regions reportedly follow in 2027 (humanoid.guide).

as of 2026-10 · Source

United StatesPre-order

$20,000

Early Access purchase US$20,000 (3-year warranty, priority delivery); alternatively US$499 per month subscription (Standard). US$200 deposit, labelled fully refundable. No delivery date per order.

Dealers: 1X (direct)

as of 2026-10 · Source

ChinaNot available

On request

No China sales announced; 1X's order page names only the US ("US Deliveries start 2026").

as of 2026-10 · Source

Deployments

Customer	Location	Type	Since	Source
EQT portfolio companies (framework, non-binding) Declared intent to make up to 10,000 humanoids available to EQT's portfolio; each company decides; the announcement does not say whether NEO or another 1X robot.	Global	Agreement	Dec 2025	therobotreport.com

Timeline

Oct 28, 2025
NEO pre-orders open: US$20,000 or US$499/month, US$200 deposit; US deliveries promised for 2026.
Dec 11, 2025
Non-binding partnership with EQT for up to 10,000 humanoids across its portfolio 2026-2030.
Apr 30, 2026
Hayward, California factory begins full-scale production (58,000 sq ft, designed for 10,000 units in year one); robots go to internal R&D and home testing; first-year run reportedly sold out in five days.
Aug 2026
SoftBank reportedly in talks to take majority stake at about US$6B valuation (single-source report).
Oct 22, 2026
Startup Fortune reports early-access shipments but notes no independently verified delivery outside 1X's early-access programme.

Promises

1X Technologies · Oct 2025Pending

“US deliveries of NEO start in 2026.”

As of 2026-10-31 no independently verified customer delivery; a mid-2026 1X statement says 'some of you will get your NEO this year, some will get them later'.

Due Dec 2026 · Source · Outcome

1X Technologies · Oct 2025Pending